APPLE Authorised Service Provider - CHENNAI
Apple Authorised Service Provider – iCare, Besent Avenue
● Closed ✓ Apple Authorised ⚡ Same-day repairs ✓ July 2026 Data Verified
📋 Location & hours Closed
Address
No 6/37, Ground Floor Besent Avenue Lane, Besant Nagar, beside Yamaha Showroom, Urur, Adyar, Chennai, Tamil Nadu 600020, India
Phone
Hours
Closed . Opens today at 10:30 AM
| Monday | 10:30 AM – 7:00 PM |
| Tuesday | 10:30 AM – 7:00 PM |
| Wednesday | 10:30 AM – 7:00 PM |
| Thursday | 10:30 AM – 7:00 PM |
| Friday | 10:30 AM – 7:00 PM |
| Saturday | 10:30 AM – 7:00 PM |
| Sunday | 10:30 AM – 7:00 PM |
Last synced from Google Maps: July 2026 · View on Google Maps ↗
🧭 How to reach
Nearest metro
No metro service in this area.
Bus routes
Common bus routes include 5B, 19, and 21, which stop nearby.
Landmark
The service center is located beside the Yamaha Showroom.
Parking
Parking is available on the street near the service center.
🔧 Services offered Apple Authorised
Screen Replacement
Quick turnaround, typically within 1-2 days.
✅
Battery Replacement
Parts may take 3-5 days to arrive.
✅
Water Damage Repair
✅
Software Troubleshooting
Same-day service available.
✅
Charging Port Repair
✅
Camera Repair
✅
Warranty Services
For eligible devices.
✅
⚡ Screen replacement and battery replacement and software restore are typically completed Same day. Call ahead for complex repairs.
Most common repairs at this center
Screen Replacement 25 Battery Replacement 20 Water Damage Repair 15 Charging Port Repair 15 Camera Repair 10
Based on review analysis — repairs most frequently handled at this center.
Published out-of-warranty reference prices. This center may add a service fee — always get a written estimate after diagnosis.
Screen (iPhone 16 Pro Max)
₹38,900
₹2,500
Same Day
Screen (iPhone 15 / 16)
₹25,500–27,500
₹2,500
Same Day
Battery (iPhone 13+)
₹6,900–8,900
Free if below 80%
Same day
MacBook battery
₹15,900–22,900
Free if below 80%
1–3 days
Water damage (any)
Diagnosis first
₹7,900 with AppleCare+
2–5 days
⚠️ These are reference prices. Authorised Service Providers may add a service fee. Always confirm after diagnosis.
Customer Experience Summary
Apple Authorised Service Provider – iCare, Besent Avenue holds a 4.1-star rating across 2,062 Google reviews, reflecting strong overall customer satisfaction. Customers frequently praise friendly, professional, quick service, highly recommended. Common areas for improvement include rude staff and poor customer service. Many customers praise the friendly and professional service, highlighting quick turnaround times and excellent experiences.
What customers say — based on 2,062 Google reviews
Frequently praised 55% positive
Many customers praise the friendly and professional service, highlighting quick turnaround times and excellent experiences.
Common complaints 45% negative
Some reviews express dissatisfaction with rude staff and long wait times for repairs, suggesting a need for improved customer service.
Most mentioned topics
Customer Service
30%
Repair Timeliness
25%
Staff Professionalism
20%
Warranty Services
15%
Repair Quality
10%
ℹ️ This summary is based on publicly visible Google Maps ratings and review sentiment for this location.
Individual reviews are available at Google Maps ↗
💬 Frequently asked questions
You can easily book a service appointment by visiting our website or calling us directly. We also accommodate walk-in customers, so feel free to stop by our location in Besant Nagar for urgent repairs.
At our Apple service center in Chennai, the most common repairs include screen replacements, battery replacements, and water damage repairs. We also frequently service charging ports and cameras for various Apple devices.
Yes, we provide warranty services for eligible repairs at our Apple Authorized Service Provider in Besant Avenue. Terms may vary based on the type of repair, so it's best to inquire in-store regarding your specific warranty coverage.
Before visiting the iCare service center in T Nagar, we recommend backing up your data using iCloud or iTunes. This ensures that your important files are safe during the repair process.
At our Besant Avenue location, we use only genuine Apple parts for all repairs. This guarantees the quality and reliability of the services we offer, ensuring your device functions as intended after the repair.
Our service center in Chennai is open from 10:30 AM to 7:00 PM, seven days a week. Feel free to visit us any day for services and repairs on your Apple devices.
Yes, there is convenient parking available beside the Yamaha Showroom near our location on Besent Avenue. This makes it easy for you to drop off your Apple device for repair.
Turnaround times can vary based on the repair type, but many common services, such as screen or battery replacements, are completed on the same day at our Besant Avenue center. For specific estimates, visit or call us with details about your device.
⚖️ TrueDime verdict — Apple
Pros
- Friendly and professional staff
- Quick service for many repairs
- Authorized service provider
- Good warranty handling
- Convenient location
Cons
- Inconsistent customer service
- Long wait times for parts
- Some rude staff experiences
- Limited options for out-of-warranty repairs
- Mixed reviews on service quality
6.0
Good
TrueDime score
While the service center has a solid reputation for friendly staff and quick repairs, inconsistent experiences and long wait times for parts detract from its overall rating.
📋 What to bring before visiting
✓
Original purchase invoice with sellers GSTIN MUST
Digital copy on email or WhatsApp is accepted. Required for warranty and AppleCare+ claims.
✓
Government ID — Aadhaar or PAN MUST
Required for repair records. A clear digital copy is accepted.
✓
Find My iPhone turned OFF MUST
Settings → [Your Name] → Find My → turn off. Device will NOT be accepted with Find My active.
✓
Device backup completed MUST
iCloud backup or iTunes/Finder backup. Repairs may require a data wipe.
○
Original box / packaging Optional
Helpful for serial number verification, but not mandatory.
Before you make the trip
Fix it yourself in minutes
Many common problems can be resolved at home without a service visit. Work through these steps first — it could save you time, travel, and a repair fee.
~82%
issues resolved without visiting
5 min
average fix time
1
Check Battery Health — Settings → Battery → Battery Health. If below 80%, Apple replaces it free under warranty.
2
Turn off Background App Refresh — Settings → General → Background App Refresh → Off. Single biggest battery drain on most iPhones.
3
Restart your phone — Hold side button + volume down, then slide to power off. Many battery issues resolve with a fresh boot.
4
Update iOS — Settings → General → Software Update. Every major iOS version ships battery optimisation fixes.
Visit an Apple Authorised Service Centre — battery replacement costs ₹2,500 with AppleCare+.
1
Force restart — Hold side button + volume down together for 10 seconds until Apple logo appears.
2
Clean the screen — Use a dry microfibre cloth. Moisture or grease causes touch issues.
3
Remove screen protector — Some third-party protectors interfere with touch sensitivity.
4
Check for iOS update — Settings → General → Software Update.
Touch IC failure requires professional repair — bring to an Apple Authorised Service Centre.
1
Remove case while charging — Cases trap heat. Always charge without a case if the phone feels hot.
2
Stop background activity — Settings → General → Background App Refresh → Off.
3
Avoid direct sunlight — Move to shade. iPhones throttle performance above 35°C.
4
Check Battery Health — Settings → Battery → Battery Health. Degraded batteries generate more heat.
Persistent overheating may indicate a battery or logic board fault — visit an Apple Authorised Service Centre.
1
Clean the Lightning/USB-C port — Use a dry toothbrush or compressed air. Lint buildup is the most common cause.
2
Try a different cable — Use an Apple or MFi-certified cable only.
3
Try a different adapter — Test with a known working charger.
4
Restart your iPhone — Sometimes a restart clears charging recognition issues.
Port damage or battery failure — bring to an Apple Authorised Service Centre for diagnosis.
1
Forget and rejoin the network — Settings → Wi-Fi → tap (i) next to network → Forget → reconnect.
2
Restart your router — Unplug for 30 seconds and plug back in.
3
Reset Network Settings — Settings → General → Transfer or Reset → Reset → Reset Network Settings.
4
Update iOS — Settings → General → Software Update.
Wi-Fi antenna damage requires hardware repair — visit an Apple Authorised Service Centre.