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APPLE Authorised Service Provider - CHENNAI

Apple Authorised Service Provider – iCare, Besent Avenue

● Closed ✓ Apple Authorised ⚡ Same-day repairs ✓ October 2026 Data Verified
4.1
★ ★ ★ ★ ★
2,062 Google reviews
📞 Call now 📍 Get directions 📅 Book appointment
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Adyar Apple Service Center​ — Location & hours

Closed
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Address
No 6/37, Ground Floor Besent Avenue Lane, Besant Nagar, beside Yamaha Showroom, Urur, Adyar, Chennai, Tamil Nadu 600020, India
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🌐
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Hours
Closed . Opens tomorrow at 10:30 AM
Tuesday10:30 AM – 7:00 PM
Wednesday10:30 AM – 7:00 PM
Thursday10:30 AM – 7:00 PM
Friday10:30 AM – 7:00 PM
Saturday10:30 AM – 7:00 PM
Sunday10:30 AM – 7:00 PM
Monday10:30 AM – 7:00 PM
📍 Open in Google Maps
Last synced from Google Maps: October 2026  ·  View on Google Maps ↗

Reliable Adyar Apple Service Center

Located in T Nagar, the Apple Authorised Service Provider – iCare has built a reputation for excellence among Chennai residents. With a commendable rating of 4.1/5 from over 2,000 reviews, this center specializes in essential services like screen and battery replacements, water damage repairs, and software troubleshooting. Customers seeking a trusted apple authorised service center chennai will appreciate the expertise and quality care provided here. For those needing laptop repairs, you can also check the charging port repair costs to stay informed.

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Adyar Apple Service Center​ — How to reach

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Nearest metro
No metro service in this area.
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Bus routes
Common bus routes include 5B, 19, and 21, which stop nearby.
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Landmark
The service center is located beside the Yamaha Showroom.
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Parking
Parking is available on the street near the service center.
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Services offered

Apple Authorised
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Screen Replacement
Quick turnaround, typically within 1-2 days.
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Battery Replacement
Parts may take 3-5 days to arrive.
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Water Damage Repair
✅
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Software Troubleshooting
Same-day service available.
✅
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Charging Port Repair
✅
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Camera Repair
✅
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Warranty Services
For eligible devices.
✅

⚡ Screen replacement and battery replacement and software restore are typically completed Same day. Call ahead for complex repairs.

Most common repairs at this center
Screen Replacement 25 Battery Replacement 20 Water Damage Repair 15 Charging Port Repair 15 Camera Repair 10

Based on review analysis — repairs most frequently handled at this center.

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Adyar Apple Service Center​ — Google reviews summary

2,062 reviews ↗
4.1
★ ★ ★ ★ ★
out of 5 · 2,062 reviews
Ratings & reviews via Google
🤖 Customer Experience Summary

Apple Authorised Service Provider – iCare, Besent Avenue holds a 4.1-star rating across 2,062 Google reviews, reflecting strong overall customer satisfaction. Customers frequently praise friendly, professional, quick service, highly recommended. Common areas for improvement include rude staff and poor customer service. Many customers praise the friendly and professional service, highlighting quick turnaround times and excellent experiences.

What customers say — based on 2,062 Google reviews
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Frequently praised

55% positive
friendlyprofessionalquick servicehighly recommendedexcellent experience

Many customers praise the friendly and professional service, highlighting quick turnaround times and excellent experiences.

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Common complaints

45% negative
rude staffpoor customer servicelong waitdisappointing experiencelack of professionalism

Some reviews express dissatisfaction with rude staff and long wait times for repairs, suggesting a need for improved customer service.

Most mentioned topics
Customer Service
30%
Repair Timeliness
25%
Staff Professionalism
20%
Warranty Services
15%
Repair Quality
10%
ℹ️ This summary is based on publicly visible Google Maps ratings and review sentiment for this location. Individual reviews are available at Google Maps ↗
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Adyar Apple Service Center​ — Frequently asked questions

You can book an appointment directly by visiting our website or by calling us. Typically, we respond to appointment requests within a few hours during business hours.
For battery replacements, the parts may take about 3-5 days to arrive, and the actual replacement is usually done within the same day once the part is available.
When you bring in your device, our technicians will assess the issue and provide you with a detailed estimate based on the necessary repairs and parts needed. This ensures you're informed before any work begins.
The warranty typically covers any parts replaced or repairs performed for a specified period. If you experience the same issue again after a repair, bring it back to us within the warranty period for a follow-up assessment.
Yes, we recommend that you back up your data prior to handing over your device. While we do our best to preserve your data, repairs, especially those involving internal components, can sometimes result in data loss.
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Adyar Apple Service Center​ — TrueDime verdict — iCare, Besent Avenue, Chennai

Pros

  • Friendly and professional staff
  • Quick service for many repairs
  • Authorized service provider
  • Good warranty handling
  • Convenient location

Cons

  • Inconsistent customer service
  • Long wait times for parts
  • Some rude staff experiences
  • Limited options for out-of-warranty repairs
  • Mixed reviews on service quality
6.0
Good
TrueDime score

While the service center has a solid reputation for friendly staff and quick repairs, inconsistent experiences and long wait times for parts detract from its overall rating.

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What to bring before visiting

✓
Original purchase invoice with sellers GSTIN MUST
Digital copy on email or WhatsApp is accepted. Required for warranty and AppleCare+ claims.
✓
Government ID — Aadhaar or PAN MUST
Required for repair records. A clear digital copy is accepted.
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Find My iPhone turned OFF MUST
Settings → [Your Name] → Find My → turn off. Device will NOT be accepted with Find My active.
✓
Device backup completed MUST
iCloud backup or iTunes/Finder backup. Repairs may require a data wipe.
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Original box / packaging Optional
Helpful for serial number verification, but not mandatory.
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Before you make the trip

Fix it yourself in minutes

Many common problems can be resolved at home without a service visit. Work through these steps first — it could save you time, travel, and a repair fee.

Salma Ansar
Verified by Salma Ansar
Salma Ansar is a tech writer at TrueDime.in who specializes in laptops, gadgets, and practical buying guides for Indian users. Her recommendations are based on real user feedback, long term usage research, and value for money analysis.
Read Full Bio →
1
Check Battery Health — Settings → Battery → Battery Health. If below 80%, Apple replaces it free under warranty.
2
Turn off Background App Refresh — Settings → General → Background App Refresh → Off. Single biggest battery drain on most iPhones.
3
Restart your phone — Hold side button + volume down, then slide to power off. Many battery issues resolve with a fresh boot.
4
Update iOS — Settings → General → Software Update. Every major iOS version ships battery optimisation fixes.
Visit an Apple Authorised Service Centre — battery replacement costs ₹2,500 with AppleCare+.
Read Full Fix Guide →
1
Force restart — Hold side button + volume down together for 10 seconds until Apple logo appears.
2
Clean the screen — Use a dry microfibre cloth. Moisture or grease causes touch issues.
3
Remove screen protector — Some third-party protectors interfere with touch sensitivity.
4
Check for iOS update — Settings → General → Software Update.
Touch IC failure requires professional repair — bring to an Apple Authorised Service Centre.
Read Full Fix Guide →
1
Remove case while charging — Cases trap heat. Always charge without a case if the phone feels hot.
2
Stop background activity — Settings → General → Background App Refresh → Off.
3
Avoid direct sunlight — Move to shade. iPhones throttle performance above 35°C.
4
Check Battery Health — Settings → Battery → Battery Health. Degraded batteries generate more heat.
Persistent overheating may indicate a battery or logic board fault — visit an Apple Authorised Service Centre.
Read Full Fix Guide →
1
Clean the Lightning/USB-C port — Use a dry toothbrush or compressed air. Lint buildup is the most common cause.
2
Try a different cable — Use an Apple or MFi-certified cable only.
3
Try a different adapter — Test with a known working charger.
4
Restart your iPhone — Sometimes a restart clears charging recognition issues.
Port damage or battery failure — bring to an Apple Authorised Service Centre for diagnosis.
Read Full Fix Guide →
1
Forget and rejoin the network — Settings → Wi-Fi → tap (i) next to network → Forget → reconnect.
2
Restart your router — Unplug for 30 seconds and plug back in.
3
Reset Network Settings — Settings → General → Transfer or Reset → Reset → Reset Network Settings.
4
Update iOS — Settings → General → Software Update.
Wi-Fi antenna damage requires hardware repair — visit an Apple Authorised Service Centre.
Read Full Fix Guide →
None of these fixed it?
iCare, Besent Avenue, Chennai offers diagnostic services — call ahead before coming in.
📞 Call before coming in 📅 Book appointment
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