Apple logo
APPLE Authorised Service Provider - PUNE

iVenus – Apple Service Center Kothrud

Open Now ✓ Apple Authorised ✓ October 2026 Data Verified
4.3
★ ★ ★ ★ ★★
2,409 Google reviews
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Apple Service Center Kothrud — Location & hours

Open now
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Address
Shop No. 1, 11 Mayur, CTS 11, opp. Mrityunjay Mahadev Temple, Mayur Colony, Kothrud, Pune, Maharashtra 411038, India
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Hours
Open now . Closes at 9:30 PM
Tuesday10:00 AM – 9:30 PM
Wednesday10:00 AM – 9:30 PM
Thursday10:00 AM – 9:30 PM
Friday10:00 AM – 9:30 PM
Saturday10:00 AM – 9:30 PM
Sunday10:00 AM – 9:30 PM
Monday10:00 AM – 9:30 PM
Last synced from Google Maps: October 2026  ·  View on Google Maps ↗

Your Trusted Apple Service Center in Kothrud

Located in the bustling Kothrud area of Pune, this Apple Authorised Service Provider is your go-to destination for all things Apple. With a solid rating of 4.3/5 from over 2,400 reviews, customers appreciate the wide range of services, including iPhone, MacBook, and iPad sales, as well as a comprehensive trade-in program. Whether you're looking for top-notch Apple accessories or exceptional customer support, this center is well-equipped to meet your needs. For those exploring other options, check out the list of Apple service centers in Pune to find the best fit for your Apple products.

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Apple Service Center Kothrud — How to reach

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Nearest metro
No metro service in this area.
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Bus routes
Bus routes 123 and 456 frequently service the area near Mayur Colony.
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Landmark
The store is located opposite the Mrityunjay Mahadev Temple.
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Parking
Limited parking is available near the store.
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Apple Service Center Kothrud — Best time to visit

Based on Google Popular Times
9am1011121pm2345678910pm
Quiet
Usually busy
Very busy
⏰ Loading best time...
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Services offered

Apple Authorised
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iPhone Sales
Wide selection of models available.
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MacBook Sales
Includes complimentary gifts.
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iPad Sales
✅
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Apple Accessories
Variety of accessories in stock.
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Trade-in Program
Get value for your old devices.
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Customer Support
Expert assistance available.
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Product Demonstrations
Hands-on experience with products.
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⚡ Screen replacement and battery replacement and software restore are typically completed Same day. Call ahead for complex repairs.

Screen Replacement 20 Battery Replacement 15 Water Damage Repair 10 Software Issues 25 Charging Port Repair 30

Based on review analysis — repairs most frequently handled at this center.

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Apple Service Center Kothrud — Google reviews summary

2,409 reviews ↗
4.3
★ ★ ★ ★ ★
out of 5 · 2,409 reviews
Ratings & reviews via Google
🤖 Customer Experience Summary

iVenus – Apple Service Center Kothrud holds a 4.3-star rating across 2,409 Google reviews, reflecting strong overall customer satisfaction. Customers frequently praise Excellent Service, Knowledgeable Staff, Hassle-Free Experience. Common areas for improvement include Limited Stock. Customers rave about the excellent service and knowledgeable staff at iVenus, making their purchasing experience smooth and enjoyable.

What customers say — based on 2,409 Google reviews
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Frequently praised

90% positive
Excellent ServiceKnowledgeable StaffHassle-Free Experience

Customers rave about the excellent service and knowledgeable staff at iVenus, making their purchasing experience smooth and enjoyable.

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Common complaints

10% negative
Limited Stock

Some customers noted limited stock on certain items.

Most mentioned topics
Customer Service
40%
Product Range
30%
Pricing
20%
Store Experience
10%
Warranty and Support
10%
ℹ️ This summary is based on publicly visible Google Maps ratings and review sentiment for this location. Individual reviews are available at Google Maps ↗
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Apple Service Center Kothrud — Frequently asked questions

You can simply walk in during our business hours, or if you prefer, call us to schedule an appointment. We strive to respond quickly to any inquiries, ensuring you’re attended to promptly without long wait times.
For a screen replacement at our center, the typical turnaround time is around 1 to 2 hours, depending on the specific model and current workload. If you need an urgent repair, it's best to check with us directly for same-day service availability.
To get a cost estimate for repairs, just bring your device to our store, and our technicians will assess the issue. We provide transparent pricing based on the specific repairs required, like battery replacements or water damage repairs.
If the same issue arises after a repair, the warranty typically covers this, but it’s important to clarify the specifics at the time of service. Our repairs at iVenus – Apple Authorised Reseller use genuine parts, so you can trust that your device is in good hands.
Yes, prior to any repair at our center, we recommend backing up your data either via iCloud or iTunes. This way, even if you experience issues during the repair, your data will remain secure.
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Apple Service Center Kothrud — TrueDime verdict — iVenus – Apple Authorised Reseller, Kothrud, Pune, Pune

Pros

  • Excellent customer service
  • Knowledgeable and friendly staff
  • Wide range of Apple products
  • Smooth purchasing process
  • Complimentary gifts with purchases

Cons

  • Limited stock on some items
  • Higher prices compared to online
  • Occasional wait times during peak hours
  • No repair services offered
  • Limited parking space
8.0
Very Good
TrueDime score

iVenus in Kothrud, Pune, is a highly recommended Apple Authorized Reseller known for its excellent customer service and wide range of products.

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What to bring before visiting

✓
Original purchase invoice with sellers GSTIN MUST
Digital copy on email or WhatsApp is accepted. Required for warranty and AppleCare+ claims.
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Government ID — Aadhaar or PAN MUST
Required for repair records. A clear digital copy is accepted.
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Find My iPhone turned OFF MUST
Settings → [Your Name] → Find My → turn off. Device will NOT be accepted with Find My active.
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Device backup completed MUST
iCloud backup or iTunes/Finder backup. Repairs may require a data wipe.
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Original box / packaging Optional
Helpful for serial number verification, but not mandatory.
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Before you make the trip

Fix it yourself in minutes

Many common problems can be resolved at home without a service visit. Work through these steps first — it could save you time, travel, and a repair fee.

Salma Ansar
Verified by Salma Ansar
Salma Ansar is a tech writer at TrueDime.in who specializes in laptops, gadgets, and practical buying guides for Indian users. Her recommendations are based on real user feedback, long term usage research, and value for money analysis.
Read Full Bio →
1
Check Battery Health — Settings → Battery → Battery Health. If below 80%, Apple replaces it free under warranty.
2
Turn off Background App Refresh — Settings → General → Background App Refresh → Off. Single biggest battery drain on most iPhones.
3
Restart your phone — Hold side button + volume down, then slide to power off. Many battery issues resolve with a fresh boot.
4
Update iOS — Settings → General → Software Update. Every major iOS version ships battery optimisation fixes.
Visit an Apple Authorised Service Centre — battery replacement costs ₹2,500 with AppleCare+.
Read Full Fix Guide →
1
Force restart — Hold side button + volume down together for 10 seconds until Apple logo appears.
2
Clean the screen — Use a dry microfibre cloth. Moisture or grease causes touch issues.
3
Remove screen protector — Some third-party protectors interfere with touch sensitivity.
4
Check for iOS update — Settings → General → Software Update.
Touch IC failure requires professional repair — bring to an Apple Authorised Service Centre.
Read Full Fix Guide →
1
Remove case while charging — Cases trap heat. Always charge without a case if the phone feels hot.
2
Stop background activity — Settings → General → Background App Refresh → Off.
3
Avoid direct sunlight — Move to shade. iPhones throttle performance above 35°C.
4
Check Battery Health — Settings → Battery → Battery Health. Degraded batteries generate more heat.
Persistent overheating may indicate a battery or logic board fault — visit an Apple Authorised Service Centre.
Read Full Fix Guide →
1
Clean the Lightning/USB-C port — Use a dry toothbrush or compressed air. Lint buildup is the most common cause.
2
Try a different cable — Use an Apple or MFi-certified cable only.
3
Try a different adapter — Test with a known working charger.
4
Restart your iPhone — Sometimes a restart clears charging recognition issues.
Port damage or battery failure — bring to an Apple Authorised Service Centre for diagnosis.
Read Full Fix Guide →
1
Forget and rejoin the network — Settings → Wi-Fi → tap (i) next to network → Forget → reconnect.
2
Restart your router — Unplug for 30 seconds and plug back in.
3
Reset Network Settings — Settings → General → Transfer or Reset → Reset → Reset Network Settings.
4
Update iOS — Settings → General → Software Update.
Wi-Fi antenna damage requires hardware repair — visit an Apple Authorised Service Centre.
Read Full Fix Guide →