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Apple Service Center Secretariat Hills Shillong — Location & hours
Open nowAddress
Ground Floor, RPG Complex, Keating Rd, below Goenka Hyundai, Secretariat Hills, Shillong, Meghalaya 793001, India
Phone
Website
Hours
Open now . Closes at 9:00 PM
| Tuesday | 11:00 AM – 9:00 PM |
| Wednesday | 11:00 AM – 9:00 PM |
| Thursday | 11:00 AM – 9:00 PM |
| Friday | 11:00 AM – 9:00 PM |
| Saturday | 11:00 AM – 9:00 PM |
| Sunday | 11:00 AM – 9:00 PM |
| Monday | 11:00 AM – 9:00 PM |
Last synced from Google Maps: October 2026 · View on Google Maps ↗
Trusted Apple Service Center in Shillong
Located in the heart of Shillong, iDestiny is your go-to Apple authorised service center for all your Apple device needs. With a solid rating of 4.3/5 from 74 reviews, this service center specializes in screen replacements, battery replacements, and even water damage repairs. Whether you're facing software issues or need help with device setup, their skilled technicians are ready to assist. For those curious about repairs, you might find insights on laptop screen liquid crystal damage useful as well. Choose iDestiny for reliable service that keeps your Apple products running smoothly.
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Apple Service Center Secretariat Hills Shillong — Best time to visit
Based on Google Popular Times 9am1011121pm2345678910pm
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Services offered
Apple AuthorisedScreen Replacement
Cost varies by model.
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Battery Replacement
Quick turnaround.
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Water Damage Repair
Assessment required.
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Software Troubleshooting
Same day service.
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Hardware Repair
Varies by issue.
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Device Setup
Free with purchase.
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Accessory Sales
Wide range available.
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⚡ Screen replacement and battery replacement and software restore are typically completed Same day. Call ahead for complex repairs.
Most common repairs at this center
Screen Replacement 30 Battery Replacement 25 Water Damage Repair 20 Software Troubleshooting 15 Hardware Upgrades 10
Based on review analysis — repairs most frequently handled at this center.
Customer Experience Summary AI-estimated
iDestiny – Apple Authorised Reseller, Shillong holds a 4.3-star rating across 74 Google reviews, reflecting strong overall customer satisfaction.
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Apple Service Center Secretariat Hills Shillong — Frequently asked questions
You can walk in without an appointment, but to ensure a quicker service, especially for common repairs like screen or battery replacements, it's best to call ahead. Our team will guide you through the available slots and any expected wait times during busy periods.
Battery replacements usually have a quick turnaround time at our center. If you bring your device in during working hours, we may be able to complete the replacement on the same day.
While we do assess water damage, it's important to note that an assessment is required before we can provide an estimate. There isn't a free diagnostic available, but we'll give you a clear breakdown of any costs involved once we evaluate the device.
Before bringing in your device for repairs, especially for repairs like water damage or hardware upgrades, we recommend backing up your data. This is a precaution to ensure your information remains secure, as any repair process may involve risks to the data.
We provide a warranty on our repairs, which varies depending on the specific service. If the same issue recurs within the warranty period, you can bring it back to us, and we'll assess it again, ensuring you get the support you need from an apple authorised service center shillong.
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What to bring before visiting
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Original purchase invoice with sellers GSTIN MUST
Digital copy on email or WhatsApp is accepted. Required for warranty and AppleCare+ claims.
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Government ID — Aadhaar or PAN MUST
Required for repair records. A clear digital copy is accepted.
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Find My iPhone turned OFF MUST
Settings → [Your Name] → Find My → turn off. Device will NOT be accepted with Find My active.
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Device backup completed MUST
iCloud backup or iTunes/Finder backup. Repairs may require a data wipe.
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Original box / packaging Optional
Helpful for serial number verification, but not mandatory.
Before you make the trip
Fix it yourself in minutes
Many common problems can be resolved at home without a service visit. Work through these steps first — it could save you time, travel, and a repair fee.
1
Check Battery Health — Settings → Battery → Battery Health. If below 80%, Apple replaces it free under warranty.
2
Turn off Background App Refresh — Settings → General → Background App Refresh → Off. Single biggest battery drain on most iPhones.
3
Restart your phone — Hold side button + volume down, then slide to power off. Many battery issues resolve with a fresh boot.
4
Update iOS — Settings → General → Software Update. Every major iOS version ships battery optimisation fixes.
Visit an Apple Authorised Service Centre — battery replacement costs ₹2,500 with AppleCare+.
Read Full Fix Guide →1
Force restart — Hold side button + volume down together for 10 seconds until Apple logo appears.
2
Clean the screen — Use a dry microfibre cloth. Moisture or grease causes touch issues.
3
Remove screen protector — Some third-party protectors interfere with touch sensitivity.
4
Check for iOS update — Settings → General → Software Update.
Touch IC failure requires professional repair — bring to an Apple Authorised Service Centre.
Read Full Fix Guide →1
Remove case while charging — Cases trap heat. Always charge without a case if the phone feels hot.
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Stop background activity — Settings → General → Background App Refresh → Off.
3
Avoid direct sunlight — Move to shade. iPhones throttle performance above 35°C.
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Check Battery Health — Settings → Battery → Battery Health. Degraded batteries generate more heat.
Persistent overheating may indicate a battery or logic board fault — visit an Apple Authorised Service Centre.
Read Full Fix Guide →1
Clean the Lightning/USB-C port — Use a dry toothbrush or compressed air. Lint buildup is the most common cause.
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Try a different cable — Use an Apple or MFi-certified cable only.
3
Try a different adapter — Test with a known working charger.
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Restart your iPhone — Sometimes a restart clears charging recognition issues.
Port damage or battery failure — bring to an Apple Authorised Service Centre for diagnosis.
Read Full Fix Guide →1
Forget and rejoin the network — Settings → Wi-Fi → tap (i) next to network → Forget → reconnect.
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Restart your router — Unplug for 30 seconds and plug back in.
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Reset Network Settings — Settings → General → Transfer or Reset → Reset → Reset Network Settings.
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Update iOS — Settings → General → Software Update.
Wi-Fi antenna damage requires hardware repair — visit an Apple Authorised Service Centre.
Read Full Fix Guide →