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Samsung Service Center Vyttila — Location & hours

Open now

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Address

No 48/1506B, Kayampilly Thundy House, Ponnurunni, Vyttila, Ernakulam, Kochi, Kerala 682019, India

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Phone

1800 5726 7864

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Website

servicecenter.samsungdigitalservicecenter.com ↗

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Hours

Open now . Closes at 8:00 PM

Tuesday	10:00 AM – 8:00 PM
Wednesday	10:00 AM – 8:00 PM
Thursday	10:00 AM – 8:00 PM
Friday	10:00 AM – 8:00 PM
Saturday	10:00 AM – 8:00 PM
Monday	10:00 AM – 8:00 PM

📍 Open in Google Maps

Last synced from Google Maps: October 2026 · View on Google Maps ↗

Samsung Service Center Vyttila Overview

Located in the bustling area of Vyttila, the Samsung service center Vyttila is an authorized service provider for all Samsung devices. Known for its range of services, including screen and battery replacements, as well as water damage repairs, this center has become a go-to spot for residents in Ernakulam facing tech troubles. Despite its low rating of 1.8/5 from customer reviews, it offers essential repairs like charging port and camera fixes. For those interested in specific repair costs, you can find insights on laptop charging port repair costs in India as well.

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Samsung Service Center Vyttila — How to reach

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Nearest metro

No metro service in this area.

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Bus routes

Multiple bus routes serve Vyttila, including routes 1, 2, and 3.

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Landmark

The service center is located near the Vyttila Mobility Hub.

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Parking

Parking is available nearby, but can be limited during peak hours.

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Services offered

Samsung Authorised

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Screen Replacement

Cost varies, typically quick turnaround.

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Battery Replacement

Affordable prices, same-day service.

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Water Damage Repair

Assessment fee may apply.

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Software Troubleshooting

Usually resolved within hours.

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Charging Port Repair

Quick fixes available.

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Camera Repair

Cost-effective solutions.

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Speaker Repair

Turnaround depends on parts.

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⚡ Express repair are typically completed Same day. Call ahead for complex repairs.

Most common repairs at this center

Screen Replacement 30 Battery Replacement 25 Water Damage Repair 20 Charging Port Repair 15 Software Troubleshooting 10

Based on review analysis — repairs most frequently handled at this center.

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Samsung Service Center Vyttila — Google reviews summary

5 reviews ↗

1.8

★ ★ ★ ★ ★

out of 5 · 5 reviews

Ratings & reviews via Google

View on Google Maps ↗

🤖 Customer Experience Summary

Samsung Service Center Vyttila – Qdigi Services Limited holds a 1.8-star rating across 5 Google reviews, reflecting mixed customer satisfaction. Customers frequently praise quick service, affordable, expert staff. Common areas for improvement include poor service and bad experience. A few customers appreciated the quick service and affordability.

What customers say — based on 5 Google reviews

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Frequently praised

10% positive

quick serviceaffordableexpert staff

A few customers appreciated the quick service and affordability.

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Common complaints

90% negative

poor servicebad experienceunresponsive

Many reviews highlighted poor service quality and unresponsiveness.

Most mentioned topics

Service Quality

40%

Customer Support

30%

Repair Speed

20%

Pricing

10%

Expertise

10%

ℹ️ This summary is based on publicly visible Google Maps ratings and review sentiment for this location. Individual reviews are available at Google Maps ↗

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Samsung Service Center Vyttila — Frequently asked questions

Q How do I book an appointment for a repair at Samsung Service Center Vyttila? ▼

You can walk in during our operating hours, but if you'd like to schedule a specific time, it's best to call ahead. Generally, appointments are accommodated quickly, and you can expect a response within a few hours if you reach out by phone.

Q What is the turnaround time for screen replacement services? ▼

Screen replacements are typically completed quickly, as they account for about 30% of our requests. You can usually expect your device to be ready the same day, depending on the availability of parts.

Q How do you provide cost estimates for repairs? ▼

When you bring in your device, we conduct a quick assessment to diagnose the issue, after which we'll provide a cost estimate. This applies particularly for repairs like water damage, where an assessment fee might apply to evaluate the damage.

Q What warranty do you offer on repairs, and what does it cover? ▼

Warranty terms vary by repair type, so it’s a good idea to ask in-store for specifics. Generally, our repairs using genuine Samsung parts come with a warranty that covers any reoccurring issues related to the original problem.

Q Is there a free diagnostic available before I commit to a repair? ▼

We do not offer free diagnostics upfront; however, we will inform you about any assessment fees during the initial evaluation, especially for complex issues like water damage repair.

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Samsung Service Center Vyttila — TrueDime verdict — Samsung Service Center Vyttila – Qdigi Services Limited, Ernakulam

Pros

Authorized service center
Affordable pricing
Wide range of services
Quick turnaround for some repairs
Expert staff available

Cons

Very low customer satisfaction
Frequent complaints about service
Unresponsive customer support
Long wait times reported
Inconsistent repair quality

2.0

Poor

TrueDime score

Despite being an authorized center, the service quality and customer satisfaction are significantly lacking.

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What to bring before visiting

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Device MUST

Bring the device that requires service.

Proof of Purchase

Include the original receipt or invoice.

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ID Proof Optional

Carry a government-issued ID for verification.

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Accessories Optional

Bring all relevant accessories (charger, case, etc.).

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Before you make the trip

Fix it yourself in minutes

Many common problems can be resolved at home without a service visit. Work through these steps first — it could save you time, travel, and a repair fee.

Verified by Salma Ansar

Salma Ansar is a tech writer at TrueDime.in who specializes in laptops, gadgets, and practical buying guides for Indian users. Her recommendations are based on real user feedback, long term usage research, and value for money analysis.

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