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Samsung Service Center Salimpur Ahra Patna — Location & hours

Closed

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Address

Ground Floor, Pragati Complex, behind RBI, Ali Nagar Colony, Salimpur Ahra, Golambar, Patna, Bihar 800001, India

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Phone

094310 75258

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Website

servicecenter.samsungdigitalservicecenter.com ↗

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Hours

Closed . Opens tomorrow at 10:00 AM

Tuesday	10:00 AM – 8:00 PM
Wednesday	10:00 AM – 8:00 PM
Thursday	10:00 AM – 8:00 PM
Friday	10:00 AM – 8:00 PM
Saturday	10:00 AM – 8:00 PM
Monday	10:00 AM – 8:00 PM

📍 Open in Google Maps

Last synced from Google Maps: October 2026 · View on Google Maps ↗

Samsung Service Center in Salimpur Ahra Patna

Located in the bustling Golambar area of Patna, the Samsung service center Salimpur Ahra Patna – Sai Traders is your go-to destination for expert repairs and services. With a solid rating of 4.1/5 from over 3,000 reviews, customers appreciate the professional handling of various issues, from charging port repairs to water damage fixes. This authorized service provider specializes in essential services like screen and battery replacements, along with software troubleshooting and AI feature training. If you're looking for reliable solutions, explore other Samsung service centers in Patna to find the best fit for your needs.

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Samsung Service Center Salimpur Ahra Patna — How to reach

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Nearest metro

No metro service in this area.

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Bus routes

Common bus routes include 10, 11, and 12, which stop nearby.

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Landmark

The service center is located behind the RBI in Ali Nagar Colony.

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Parking

Parking is available in the Pragati Complex for customers.

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Services offered

Samsung Authorised

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Screen Replacement

Cost varies based on model.

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Battery Replacement

Quick turnaround time.

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Water Damage Repair

Assessment required.

✅

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Software Troubleshooting

Usually resolved in a day.

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AI Feature Training

Free with service.

✅

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Camera Repair

Cost depends on damage.

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Charging Port Repair

Fast service available.

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⚡ Express repair are typically completed Same day. Call ahead for complex repairs.

Most common repairs at this center

Screen Replacement 30 Battery Replacement 25 Water Damage Repair 20 Software Troubleshooting 15 Charging Port Repair 10

Based on review analysis — repairs most frequently handled at this center.

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Samsung Service Center Salimpur Ahra Patna — Google reviews summary

3,085 reviews ↗

4.1

★ ★ ★ ★ ★

out of 5 · 3,085 reviews

Ratings & reviews via Google

View on Google Maps ↗

🤖 Customer Experience Summary

Samsung Service Center Salimpur Ahra Patna – Sai Traders holds a 4.1-star rating across 3,085 Google reviews, reflecting strong overall customer satisfaction. Customers frequently praise quality, efficient, genuine, courteous. Common areas for improvement include unresolved and careless. Customers appreciate the quality and efficiency of the service, highlighting the use of genuine parts and courteous staff.

What customers say — based on 3,085 Google reviews

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Frequently praised

80% positive

qualityefficientgenuinecourteoushelpful

Customers appreciate the quality and efficiency of the service, highlighting the use of genuine parts and courteous staff.

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Common complaints

20% negative

unresolvedcarelessdisappointing

Some customers reported unresolved issues and a lack of attention from the staff.

Most mentioned topics

Customer Service

30%

Repair Quality

25%

AI Training

20%

Turnaround Time

15%

Cost Transparency

10%

ℹ️ This summary is based on publicly visible Google Maps ratings and review sentiment for this location. Individual reviews are available at Google Maps ↗

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Samsung Service Center Salimpur Ahra Patna — Frequently asked questions

Q What is the booking process for repairs at Samsung Service Center Salimpur Ahra Patna? ▼

You can simply walk in for most services, but if you have a specific repair in mind, it's best to call ahead to confirm availability. For common repairs like battery or screen replacements, we typically keep a good stock of parts, so we can often accommodate you quickly.

Q How long does a screen replacement take at this service center? ▼

For screen replacements, the turnaround time is usually around 1-2 hours, depending on the model and part availability. If you arrive during busy periods, it might take a bit longer, but we aim to get your device back to you as soon as possible.

Q How are cost estimates determined for repairs, such as water damage? ▼

We conduct a thorough assessment of your device to identify the extent of the damage before providing a cost estimate. For water damage repairs, this step is particularly important, as costs can vary based on the repairs needed.

Q What happens if the same issue recurs after my device is repaired? ▼

We offer a warranty on our repairs, which typically covers the same issue if it arises shortly after the initial service. Warranty terms vary by repair type, so it's best to ask about the specifics when you bring your device in.

Q Can I ensure that my data is safe before handing over my device for repairs? ▼

Before you leave your device with us, we recommend backing up your data to avoid any loss during the repair process. While we take care to handle your device safely, having a backup is always a good precaution.

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Samsung Service Center Salimpur Ahra Patna — TrueDime verdict — Sai Traders, Patna

Pros

Authorized service center
Genuine parts used
Courteous staff
Efficient service
AI training available

Cons

Some unresolved issues reported
Inconsistent customer care
Limited Sunday hours
Potential wait times
Variable repair costs

8.0

Very Good

TrueDime score

Overall, the Authorized Samsung Service Center offers reliable service with a focus on customer satisfaction, though some improvements in attention to detail are needed.

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What to bring before visiting

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Device MUST

Bring the device that requires service.

Proof of Purchase

Include the original receipt or invoice.

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ID Proof Optional

Carry a government-issued ID for verification.

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Accessories Optional

Bring all relevant accessories (charger, case, etc.).

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Before you make the trip

Fix it yourself in minutes

Many common problems can be resolved at home without a service visit. Work through these steps first — it could save you time, travel, and a repair fee.

Verified by Salma Ansar

Salma Ansar is a tech writer at TrueDime.in who specializes in laptops, gadgets, and practical buying guides for Indian users. Her recommendations are based on real user feedback, long term usage research, and value for money analysis.

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