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Samsung Service Center Sector 68 Gurugram — Location & hours

Open now

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Address

Ground Floor, AIRIA MALL, No 34, Badshahpur Sohna Rd, Sector 68, Gurugram, Haryana 122101, India

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Phone

090531 83222

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Website

servicecenter.samsungdigitalservicecenter.com ↗

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Hours

Open now . Closes at 9:00 PM

Tuesday	10:00 AM – 9:00 PM
Wednesday	10:00 AM – 9:00 PM
Thursday	10:00 AM – 9:00 PM
Friday	10:00 AM – 9:00 PM
Saturday	10:00 AM – 9:00 PM
Sunday	10:00 AM – 9:00 PM
Monday	10:00 AM – 9:00 PM

📍 Open in Google Maps

Last synced from Google Maps: October 2026 · View on Google Maps ↗

Trusted Samsung Service Center in Gurugram

Located in Sector 68, Gurugram, this Samsung service center Gurugram is an authorized service provider known for its reliable repairs and customer service. With a solid rating of 4.3/5 from 152 reviews, it specializes in various services such as screen replacements, battery issues, and water damage repairs. Customers appreciate the expertise offered here, making it a top choice for those experiencing software issues or looking for data recovery. If you're facing problems with your laptop, check out the signs of liquid crystal damage for more insights.

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Samsung Service Center Sector 68 Gurugram — How to reach

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Nearest metro

No metro service in this area.

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Bus routes

Common bus routes include those heading towards Sohna Road and Sector 68.

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Landmark

The service center is located inside Airia Mall, a prominent landmark in the area.

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Parking

Parking is available at Airia Mall for customers visiting the service center.

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Services offered

Samsung Authorised

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Screen Replacement

Cost varies, typically quick turnaround.

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Battery Replacement

Affordable pricing, same-day service.

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Water Damage Repair

Assessment required, turnaround varies.

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Software Issues

Usually resolved within a few hours.

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Speaker Repair

Quick fixes available.

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Data Recovery

Cost depends on severity.

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Unlocking Services

Fast and reliable service.

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⚡ Express repair are typically completed Same day. Call ahead for complex repairs.

Most common repairs at this center

Screen Replacement 25 Battery Replacement 20 Water Damage Repair 15 Software Issues 20 Speaker Repair 20

Based on review analysis — repairs most frequently handled at this center.

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Samsung Service Center Sector 68 Gurugram — Google reviews summary

152 reviews ↗

4.3

★ ★ ★ ★ ★

out of 5 · 152 reviews

Ratings & reviews via Google

View on Google Maps ↗

🤖 Customer Experience Summary

Samsung Service Center Sector 68 Gurugram – Info Communication holds a 4.3-star rating across 152 Google reviews, reflecting strong overall customer satisfaction. Customers frequently praise Quick Service, Helpful Staff, Professional. Common areas for improvement include Poor Timing and Bad Experience. Customers appreciate the quick and professional service provided by the staff.

What customers say — based on 152 Google reviews

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Frequently praised

65% positive

Quick ServiceHelpful StaffProfessional

Customers appreciate the quick and professional service provided by the staff.

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Common complaints

35% negative

Poor TimingBad ExperienceUnreliable

Many reviews highlight issues with the service center's operating hours and customer treatment.

Most mentioned topics

Customer Service

30%

Repair Quality

25%

Timeliness

20%

Staff Professionalism

15%

Pricing

10%

ℹ️ This summary is based on publicly visible Google Maps ratings and review sentiment for this location. Individual reviews are available at Google Maps ↗

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Samsung Service Center Sector 68 Gurugram — Frequently asked questions

Q What is the booking process for repairs at your service center? ▼

You can simply walk in without an appointment, but if you prefer, it's best to call ahead to check for wait times. During peak hours, you might experience a longer wait, especially for popular repairs like screen replacements.

Q How long does a battery replacement take at the Samsung Service Center Sector 68 Gurugram? ▼

Battery replacements are typically completed on the same day, allowing you to leave with your device fully functional. If you drop off your device in the morning, there's a good chance you can pick it up by the afternoon.

Q What should I bring when dropping off my device for repair? ▼

It's important to bring your device, any accessories you have, and proof of purchase if available. The owner doesn’t need to be present, but having all original accessories can help us diagnose any additional issues.

Q How do I get a cost estimate for repairs? ▼

When you bring in your device, our technicians will assess the condition and provide a detailed estimate based on the necessary repairs. For example, understanding the extent of water damage may require thorough evaluation which can impact pricing.

Q What warranty do you offer on repairs, and what if the issue recurs? ▼

Our repairs come with a warranty that varies by repair type, ensuring that if the same issue reoccurs within the warranty period, you can return for support. We stand by our work, so detailed discussions about warranty terms can happen in-store.

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Samsung Service Center Sector 68 Gurugram — TrueDime verdict — Info Communication, Gurugram

Pros

Quick and efficient service
Helpful and professional staff
Authorized service center
Wide range of repairs
Good customer satisfaction

Cons

Inconsistent operating hours
Poor communication about timings
Negative customer experiences
Some staff lack knowledge
Limited parking availability

6.0

Good

TrueDime score

While the service center is authorized and offers a variety of repairs, inconsistencies in operating hours and customer service experiences affect overall satisfaction.

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What to bring before visiting

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Device MUST

Bring the device that requires service.

Proof of Purchase

Include the original receipt or invoice.

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ID Proof Optional

Carry a government-issued ID for verification.

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Accessories Optional

Bring all relevant accessories (charger, case, etc.).

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Before you make the trip

Fix it yourself in minutes

Many common problems can be resolved at home without a service visit. Work through these steps first — it could save you time, travel, and a repair fee.

Verified by Salma Ansar

Salma Ansar is a tech writer at TrueDime.in who specializes in laptops, gadgets, and practical buying guides for Indian users. Her recommendations are based on real user feedback, long term usage research, and value for money analysis.

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