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Samsung Service Center Near Electronic City — Location & hours

Open now

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Address

SF10, 2nd Floor, M5 Electronic City Mall, Plot No 1, BTM Phase 1, Phase II, Electronic City, Bengaluru, Hebbagodi, Karnataka 560100, India

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Phone

075488 36377

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Website

servicecenter.samsungdigitalservicecenter.com ↗

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Hours

Open now . Closes at 8:00 PM

Tuesday	10:00 AM – 8:00 PM
Wednesday	10:00 AM – 8:00 PM
Thursday	10:00 AM – 8:00 PM
Friday	10:00 AM – 8:00 PM
Saturday	10:00 AM – 8:00 PM
Monday	10:00 AM – 8:00 PM

📍 Open in Google Maps

Last synced from Google Maps: October 2026 · View on Google Maps ↗

Samsung Service Center Near Electronic City

Located in the heart of Electronic City, the Samsung service center offers reliable repair services for a range of devices. Known for its expertise in screen replacements, battery replacements, and water damage repairs, this authorized service provider has garnered a rating of 3.5/5 from 36 reviews. If you're searching for a trusted samsung service center electronic city bengaluru, IT World is your go-to spot. Their skilled technicians are also adept at handling software troubleshooting and charging port repairs, making it a comprehensive solution for all your Samsung device issues. For those interested in broader repair topics, check out the laptop charging port repair cost in India for additional insights.

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Samsung Service Center Near Electronic City — How to reach

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Nearest metro

No metro service in this area.

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Bus routes

Common bus routes include 600, 600A, and 600B, which stop near the mall.

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Landmark

The service center is located inside the M5 Electronic City Mall.

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Parking

Parking is available at the Electronic City Mall for customers.

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Services offered

Samsung Authorised

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Screen Replacement

Standard turnaround: 1 week.

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Battery Replacement

Quick service available.

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Water Damage Repair

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Software Troubleshooting

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Charging Port Repair

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Camera Repair

✅

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Display Issue Repair

Standard turnaround: 1 week.

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⚡ Express repair are typically completed Same day. Call ahead for complex repairs.

Most common repairs at this center

Screen Replacement 30 Battery Replacement 20 Charging Port Repair 15 Water Damage Repair 15 Software Troubleshooting 20

Based on review analysis — repairs most frequently handled at this center.

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Samsung Service Center Near Electronic City — Google reviews summary

36 reviews ↗

3.5

★ ★ ★ ★ ★

out of 5 · 36 reviews

Ratings & reviews via Google

View on Google Maps ↗

🤖 Customer Experience Summary

Samsung Service Center Near Electronic City – IT World holds a 3.5-star rating across 36 Google reviews, reflecting generally positive customer satisfaction. Customers frequently praise fast service, helpful staff, reliable. Common areas for improvement include poor communication and damaged device. Customers appreciate the fast service and helpful staff at this center.

What customers say — based on 36 Google reviews

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Frequently praised

50% positive

fast servicehelpful staffreliable

Customers appreciate the fast service and helpful staff at this center.

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Common complaints

50% negative

poor communicationdamaged devicelong wait

However, some have reported poor communication and issues with device handling.

Most mentioned topics

Service Speed

30%

Customer Service

25%

Device Handling

20%

Repair Quality

15%

Communication

10%

ℹ️ This summary is based on publicly visible Google Maps ratings and review sentiment for this location. Individual reviews are available at Google Maps ↗

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Samsung Service Center Near Electronic City — Frequently asked questions

Q What is the process for booking an appointment at the Samsung Service Center Near Electronic City? ▼

You can walk in during our business hours, and we typically try to accommodate repairs on a first-come, first-served basis. However, if you're looking for a specific time, it's best to call ahead and check on availability, especially for more complex repairs like screen replacements.

Q What is the turnaround time for screen replacement at this location? ▼

The standard turnaround time for screen replacements at our service center is about one week. This allows us to ensure that genuine parts are sourced and accurately installed, so your device works as intended.

Q How do I get a cost estimate for a battery replacement? ▼

You can get a cost estimate by bringing your device in for a diagnostic at our center. Our technicians will assess your device and provide a transparent estimate based on the specific issue, ensuring you understand the costs before proceeding.

Q What happens if my device has the same issue after getting it repaired here? ▼

At Samsung Service Center Near Electronic City – IT World, we offer a warranty on most repairs, which covers defects in workmanship or parts. If the same issue recurs, you can return to the center with your receipt, and we will review the repair under the warranty.

Q Is there any free diagnostic service available before proceeding with repairs? ▼

Yes, we do provide a free diagnosis for many issues, allowing our technicians to identify the problem before you commit to any repairs. This service is especially useful for concerns like water damage or software troubleshooting.

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Samsung Service Center Near Electronic City — TrueDime verdict — Samsung Service Center Near – IT World, Electronic City, Bengaluru

Pros

Fast service turnaround
Helpful and polite staff
Authorized Samsung service center
Reliable for common repairs
Good location in Electronic City

Cons

Inconsistent communication
Reports of damaged devices
Long wait times for some repairs
Mixed reviews on repair quality
Limited service hours on Sundays

5.0

Good

TrueDime score

Overall, the Samsung Service Center at IT World offers reliable service but has room for improvement in communication and device handling.

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What to bring before visiting

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Device MUST

Bring the device that requires service.

Proof of Purchase

Include the original receipt or invoice.

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ID Proof Optional

Carry a government-issued ID for verification.

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Accessories Optional

Bring all relevant accessories (charger, case, etc.).

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Before you make the trip

Fix it yourself in minutes

Many common problems can be resolved at home without a service visit. Work through these steps first — it could save you time, travel, and a repair fee.

Verified by Salma Ansar

Salma Ansar is a tech writer at TrueDime.in who specializes in laptops, gadgets, and practical buying guides for Indian users. Her recommendations are based on real user feedback, long term usage research, and value for money analysis.

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