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Samsung Service Center Kolkata — Location & hours

Open now

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Address

Ramayan Plaza, No 175A, DumDum Rd, opposite Hanuman Mandir, Jhilbagan, Dum Dum, Kolkata, West Bengal 700074, India

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Phone

090511 57557

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Website

servicecenter.samsungdigitalservicecenter.com ↗

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Hours

Open now . Closes at 9:00 PM

Tuesday	10:00 AM – 9:00 PM
Wednesday	10:00 AM – 9:00 PM
Thursday	10:00 AM – 9:00 PM
Friday	10:00 AM – 9:00 PM
Saturday	10:00 AM – 9:00 PM
Sunday	10:00 AM – 9:00 PM
Monday	10:00 AM – 9:00 PM

📍 Open in Google Maps

Last synced from Google Maps: October 2026 · View on Google Maps ↗

Trusted Samsung Service Center in Dum Dum

Located in the bustling area of Dum Dum, the Samsung service center Kolkata offers reliable repair services for all your Samsung devices. With a stellar rating of 4.6/5 from over 500 reviews, customers trust this authorized service provider for everything from screen replacements to water damage repairs. Whether you need a quick battery replacement or in-depth software troubleshooting, this center is known for its expert technicians and efficient service. Plus, if you're curious about the laptop charging port repair cost in India, their knowledgeable staff can guide you through the process.

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Services offered

Samsung Authorised

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Screen Replacement

Cost varies by model

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Battery Replacement

Quick turnaround

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Water Damage Repair

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Software Troubleshooting

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Charging Port Repair

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Camera Repair

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Speaker Repair

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Data Recovery

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⚡ Express repair are typically completed Same day. Call ahead for complex repairs.

Most common repairs at this center

Screen Replacement 25 Battery Replacement 20 Water Damage Repair 15 Charging Port Repair 15 Software Troubleshooting 10

Based on review analysis — repairs most frequently handled at this center.

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Samsung Service Center Kolkata — Google reviews summary

505 reviews ↗

4.6

★ ★ ★ ★ ★

out of 5 · 505 reviews

Ratings & reviews via Google

View on Google Maps ↗

🤖 Customer Experience Summary AI-estimated

Samsung Service Center Dum Dum – Premier Merchants Pvt Ltd holds a 4.6-star rating across 505 Google reviews, reflecting consistently excellent customer satisfaction.

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Samsung Service Center Kolkata — Frequently asked questions

Q What should I bring when I drop off my device for repair? ▼

When visiting the Samsung Service Center Dum Dum – Premier Merchants Pvt Ltd, it's best to bring your device along with any original accessories, like the charger or headphones, if they're relevant to the issue. You don't necessarily need to be the owner present during the drop-off, but having a receipt or proof of purchase can be helpful if warranty-related questions arise.

Q How does the pricing estimate work for repairs at this service center? ▼

At our Samsung service center in Kolkata, we typically assess your device when you bring it in for repairs and provide a detailed estimate based on the specific issue, whether it's for screen replacement or water damage repair. If you need more information on repair costs, such as for laptop charging port repairs, feel free to check our guideline on laptop charging port repair costs.

Q Is there a warranty on repairs done at Samsung Service Center Dum Dum? ▼

Yes, we offer a warranty on repairs, which typically covers parts and labor for a specific period. If the same issue recurs within the warranty period, we will evaluate the device again to determine the best course of action, ensuring that you have peace of mind after your repair.

Q Can I get my device repaired the same day if I need a battery replacement? ▼

Yes, we often can provide same-day service for battery replacements, given that the required parts are in stock. Since battery replacements make up about 20% of our common requests, we strive to complete those quickly to minimize your downtime.

Q What happens to my data when I bring my device in for repairs? ▼

We understand the importance of your data and recommend backing it up before handing over your device for repairs. While we take precautions to protect your information during repairs, issues like water damage might affect data integrity, so ensuring a backup is always a good practice.

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What to bring before visiting

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Device MUST

Bring the device that requires service.

Proof of Purchase

Include the original receipt or invoice.

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ID Proof Optional

Carry a government-issued ID for verification.

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Accessories Optional

Bring all relevant accessories (charger, case, etc.).

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Before you make the trip

Fix it yourself in minutes

Many common problems can be resolved at home without a service visit. Work through these steps first — it could save you time, travel, and a repair fee.

Verified by Salma Ansar

Salma Ansar is a tech writer at TrueDime.in who specializes in laptops, gadgets, and practical buying guides for Indian users. Her recommendations are based on real user feedback, long term usage research, and value for money analysis.

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