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Samsung Service Center Ballygunge — Location & hours

Open now

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Address

3rd Floor, Quest Mall, No 33, Syed Amir Ali Ave, Park Circus, Ballygunge, Kolkata, West Bengal 700017, India

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Phone

080170 00181

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Website

servicecenter.samsungdigitalservicecenter.com ↗

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Hours

Open now . Closes at 9:00 PM

Tuesday	10:00 AM – 9:00 PM
Wednesday	10:00 AM – 9:00 PM
Thursday	10:00 AM – 9:00 PM
Friday	10:00 AM – 9:00 PM
Saturday	10:00 AM – 9:00 PM
Monday	10:00 AM – 9:00 PM

📍 Open in Google Maps

Last synced from Google Maps: October 2026 · View on Google Maps ↗

Reliable Samsung Service Center in Ballygunge

Located in the bustling area of Ballygunge, the Samsung service center is a trusted authorized provider known for its high-quality repairs and customer satisfaction, boasting a rating of 4.6/5 from 187 reviews. This center specializes in a variety of services including screen replacements, battery replacements, and water damage repairs, making it a go-to destination for Samsung users in Kolkata. Whether you need a quick fix for a charging port or detailed software troubleshooting, you can rely on their expertise. For those curious about related services, check out the range of Samsung service centers in Kolkata. Additionally, if you’re considering repairs for other devices, you might find the laptop charging port repair cost guide helpful.

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Services offered

Samsung Authorised

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Screen Replacement

Cost varies by model.

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Battery Replacement

Same-day service available.

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Water Damage Repair

Assessment required.

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Charging Port Repair

Quick turnaround.

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Back Cover Replacement

Same-day service.

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Software Troubleshooting

Walk-in service.

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Camera Repair

Cost varies by issue.

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⚡ Express repair are typically completed Same day. Call ahead for complex repairs.

Most common repairs at this center

Screen Replacement 25 Battery Replacement 20 Water Damage Repair 15 Charging Port Repair 15 Back Cover Replacement 10

Based on review analysis — repairs most frequently handled at this center.

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Samsung Service Center Ballygunge — Google reviews summary

187 reviews ↗

4.6

★ ★ ★ ★ ★

out of 5 · 187 reviews

Ratings & reviews via Google

View on Google Maps ↗

🤖 Customer Experience Summary

Samsung Service Center Ballygunge – Karuna Management Services Limited holds a 4.6-star rating across 187 Google reviews, reflecting consistently excellent customer satisfaction.

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Samsung Service Center Ballygunge — Frequently asked questions

Q What is the booking process like for repairs at Samsung Service Center Ballygunge? ▼

You can walk in without an appointment for most services, but if you prefer to schedule a specific time, calling ahead is a good idea. Our team will provide you with an estimated wait time or response based on your repair needs, ensuring you can plan accordingly.

Q How long does screen replacement typically take at this Samsung service center in Ballygunge? ▼

Screen replacement usually takes a few hours, depending on the complexity and availability of parts. We strive for quick service, and most customers can expect to have their devices ready the same day.

Q Can you explain how cost estimates work for repairs? ▼

Cost estimates are provided after a thorough assessment of your device. When you bring your Samsung device in, our technicians will evaluate the issue and give you a clear quote before proceeding with any repairs.

Q What kind of warranty do you offer on repairs completed at this center? ▼

We provide a warranty that covers repairs for a specified period, which varies by the type of repair. If the same issue arises within the warranty period, you can return to us for a resolution without any extra charge.

Q Is there a free diagnostic service available before committing to a repair? ▼

Yes, we offer a diagnostic service that allows you to understand the problem before any work is done. This ensures you have all the necessary information to make an informed decision about the repair.

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What to bring before visiting

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Device MUST

Bring the device that requires service.

Proof of Purchase

Include the original receipt or invoice.

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ID Proof Optional

Carry a government-issued ID for verification.

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Accessories Optional

Bring all relevant accessories (charger, case, etc.).

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Before you make the trip

Fix it yourself in minutes

Many common problems can be resolved at home without a service visit. Work through these steps first — it could save you time, travel, and a repair fee.

Verified by Salma Ansar

Salma Ansar is a tech writer at TrueDime.in who specializes in laptops, gadgets, and practical buying guides for Indian users. Her recommendations are based on real user feedback, long term usage research, and value for money analysis.

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