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Apple Service Center Mall Of Travancore — Location & hours
ClosedAddress
1st Floor, Mall of Travancore, Kanyakumari Hwy, near Ananthapuri Hospitals, Eanchakkal, Thiruvananthapuram, Kerala 695024, India
Phone
Website
Hours
Closed . Opens tomorrow at 10:00 AM
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 7:00 PM |
| Monday | 10:00 AM – 7:00 PM |
Last synced from Google Maps: October 2026 · View on Google Maps ↗
Reliable Apple Service Center at Mall of Travancore
Located in the bustling Mall of Travancore, this apple authorised service center in Thiruvananthapuram boasts a stellar rating of 4.8/5 from over 2,000 satisfied customers. Known for its expert services such as screen and battery replacements, water damage repairs, and thorough software troubleshooting, this center ensures that your Apple devices receive the best care possible. Whether you're dealing with a malfunctioning charging port or need assistance with data recovery, the technicians here are dedicated to restoring your device's functionality. For those curious about the costs associated with repairs, you can check out the detailed Laptop Charging Port Repair Cost in India (2026 Guide) for more insights.
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Services offered
Apple AuthorisedScreen Replacement
Cost varies by model.
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Battery Replacement
Quick turnaround, approx. 1 hour.
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Water Damage Repair
Assessment required.
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Software Troubleshooting
Free diagnostics.
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Charging Port Repair
Cost varies by issue.
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Camera Repair
Assessment required.
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Data Recovery
Cost varies based on recovery type.
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⚡ Screen replacement and battery replacement and software restore are typically completed Same day. Call ahead for complex repairs.
Most common repairs at this center
Battery Replacement 30 Screen Replacement 25 Water Damage Repair 15 Charging Port Repair 15 Camera Repair 15
Based on review analysis — repairs most frequently handled at this center.
Customer Experience Summary
Apple Service Center Mall Of Travancore – iPlanet Care holds a 4.8-star rating across 2,016 Google reviews, reflecting consistently excellent customer satisfaction.
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Apple Service Center Mall Of Travancore — Frequently asked questions
You can book an appointment by visiting us in-store or giving us a call. Walk-ins are welcome, but scheduling an appointment can help reduce your wait time, especially during busy hours.
A battery replacement usually has a quick turnaround time of approximately 1 hour. This makes it a convenient option if you're looking to get your device fixed without a long wait.
For most repairs, we perform an assessment to determine the exact issue before providing a cost estimate. This way, you get a clear understanding of the repair cost without any surprises.
Our repairs come with a warranty that covers certain parts and services. If the same issue arises after your device has been repaired, you can return to us within the warranty period for further assistance.
Yes, we offer free diagnostics for software troubleshooting. This allows you to identify the problem before committing to any repair services.
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What to bring before visiting
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Original purchase invoice with sellers GSTIN MUST
Digital copy on email or WhatsApp is accepted. Required for warranty and AppleCare+ claims.
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Government ID — Aadhaar or PAN MUST
Required for repair records. A clear digital copy is accepted.
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Find My iPhone turned OFF MUST
Settings → [Your Name] → Find My → turn off. Device will NOT be accepted with Find My active.
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Device backup completed MUST
iCloud backup or iTunes/Finder backup. Repairs may require a data wipe.
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Original box / packaging Optional
Helpful for serial number verification, but not mandatory.
Before you make the trip
Fix it yourself in minutes
Many common problems can be resolved at home without a service visit. Work through these steps first — it could save you time, travel, and a repair fee.
1
Check Battery Health — Settings → Battery → Battery Health. If below 80%, Apple replaces it free under warranty.
2
Turn off Background App Refresh — Settings → General → Background App Refresh → Off. Single biggest battery drain on most iPhones.
3
Restart your phone — Hold side button + volume down, then slide to power off. Many battery issues resolve with a fresh boot.
4
Update iOS — Settings → General → Software Update. Every major iOS version ships battery optimisation fixes.
Visit an Apple Authorised Service Centre — battery replacement costs ₹2,500 with AppleCare+.
Read Full Fix Guide →1
Force restart — Hold side button + volume down together for 10 seconds until Apple logo appears.
2
Clean the screen — Use a dry microfibre cloth. Moisture or grease causes touch issues.
3
Remove screen protector — Some third-party protectors interfere with touch sensitivity.
4
Check for iOS update — Settings → General → Software Update.
Touch IC failure requires professional repair — bring to an Apple Authorised Service Centre.
Read Full Fix Guide →1
Remove case while charging — Cases trap heat. Always charge without a case if the phone feels hot.
2
Stop background activity — Settings → General → Background App Refresh → Off.
3
Avoid direct sunlight — Move to shade. iPhones throttle performance above 35°C.
4
Check Battery Health — Settings → Battery → Battery Health. Degraded batteries generate more heat.
Persistent overheating may indicate a battery or logic board fault — visit an Apple Authorised Service Centre.
Read Full Fix Guide →1
Clean the Lightning/USB-C port — Use a dry toothbrush or compressed air. Lint buildup is the most common cause.
2
Try a different cable — Use an Apple or MFi-certified cable only.
3
Try a different adapter — Test with a known working charger.
4
Restart your iPhone — Sometimes a restart clears charging recognition issues.
Port damage or battery failure — bring to an Apple Authorised Service Centre for diagnosis.
Read Full Fix Guide →1
Forget and rejoin the network — Settings → Wi-Fi → tap (i) next to network → Forget → reconnect.
2
Restart your router — Unplug for 30 seconds and plug back in.
3
Reset Network Settings — Settings → General → Transfer or Reset → Reset → Reset Network Settings.
4
Update iOS — Settings → General → Software Update.
Wi-Fi antenna damage requires hardware repair — visit an Apple Authorised Service Centre.
Read Full Fix Guide →