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Apple Service Center Potheri — Location & hours
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No. 25/6/29/3B GST Road, Potheri, opp. ZOHO CORPORATION, Guduvancheri, Chennai, Maraimalai Nagar, Tamil Nadu 603203, India
Phone
Website
Hours
Closed . Opens tomorrow at 10:00 AM
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 7:00 PM |
| Monday | 10:00 AM – 7:00 PM |
Last synced from Google Maps: October 2026 · View on Google Maps ↗
Top Apple Service Center in Potheri
Located in Guduvancheri, Chennai, this Apple authorised service center is your go-to destination for all Apple device needs. With a remarkable rating of 4.9/5 from 56 reviews, customers trust this center for services like screen and battery replacements, as well as water damage repairs. Whether you're looking for device setup assistance or expert software troubleshooting, the skilled technicians here are ready to help. Choosing this service center not only ensures quality repairs but also connects you with the best in the region for Apple products.
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Services offered
Apple AuthorisedScreen Replacement
Cost varies by model.
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Battery Replacement
Typically done in 5 hours.
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Water Damage Repair
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Software Troubleshooting
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Hardware Repair
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Device Setup Assistance
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Accessory Sales
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⚡ Screen replacement and battery replacement and software restore are typically completed Same day. Call ahead for complex repairs.
Most common repairs at this center
Battery Replacement 30 Screen Replacement 25 Water Damage Repair 15 Software Issues 20 Hardware Repairs 10
Based on review analysis — repairs most frequently handled at this center.
Customer Experience Summary
Apple Service Center Potheri – iPlanet Care holds a 4.9-star rating across 56 Google reviews, reflecting consistently excellent customer satisfaction.
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Apple Service Center Potheri — Frequently asked questions
You can walk in without an appointment, but booking ahead is recommended to minimize wait times. If you call us, we can provide you with a specific time slot to ensure your visit is as efficient as possible.
Typically, a battery replacement can be completed in about 5 hours. If you drop off your device in the morning, it’s very likely you can pick it up by the afternoon.
To get a cost estimate, you’ll need to bring in your device for an initial assessment. Our technicians will inspect it and provide a detailed quote based on the specific issues found.
Warranty terms vary by repair type, but generally, we offer a limited warranty on parts and labor. If the same issue arises again, just bring your device back, and we’ll assess it under warranty.
It's always a good idea to back up your data before any repair. You can use iCloud or iTunes to ensure your information is stored safely before you bring your device in.
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What to bring before visiting
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Original purchase invoice with sellers GSTIN MUST
Digital copy on email or WhatsApp is accepted. Required for warranty and AppleCare+ claims.
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Government ID — Aadhaar or PAN MUST
Required for repair records. A clear digital copy is accepted.
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Find My iPhone turned OFF MUST
Settings → [Your Name] → Find My → turn off. Device will NOT be accepted with Find My active.
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Device backup completed MUST
iCloud backup or iTunes/Finder backup. Repairs may require a data wipe.
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Original box / packaging Optional
Helpful for serial number verification, but not mandatory.
Before you make the trip
Fix it yourself in minutes
Many common problems can be resolved at home without a service visit. Work through these steps first — it could save you time, travel, and a repair fee.
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Check Battery Health — Settings → Battery → Battery Health. If below 80%, Apple replaces it free under warranty.
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Turn off Background App Refresh — Settings → General → Background App Refresh → Off. Single biggest battery drain on most iPhones.
3
Restart your phone — Hold side button + volume down, then slide to power off. Many battery issues resolve with a fresh boot.
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Update iOS — Settings → General → Software Update. Every major iOS version ships battery optimisation fixes.
Visit an Apple Authorised Service Centre — battery replacement costs ₹2,500 with AppleCare+.
Read Full Fix Guide →1
Force restart — Hold side button + volume down together for 10 seconds until Apple logo appears.
2
Clean the screen — Use a dry microfibre cloth. Moisture or grease causes touch issues.
3
Remove screen protector — Some third-party protectors interfere with touch sensitivity.
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Check for iOS update — Settings → General → Software Update.
Touch IC failure requires professional repair — bring to an Apple Authorised Service Centre.
Read Full Fix Guide →1
Remove case while charging — Cases trap heat. Always charge without a case if the phone feels hot.
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Stop background activity — Settings → General → Background App Refresh → Off.
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Avoid direct sunlight — Move to shade. iPhones throttle performance above 35°C.
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Check Battery Health — Settings → Battery → Battery Health. Degraded batteries generate more heat.
Persistent overheating may indicate a battery or logic board fault — visit an Apple Authorised Service Centre.
Read Full Fix Guide →1
Clean the Lightning/USB-C port — Use a dry toothbrush or compressed air. Lint buildup is the most common cause.
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Try a different cable — Use an Apple or MFi-certified cable only.
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Try a different adapter — Test with a known working charger.
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Restart your iPhone — Sometimes a restart clears charging recognition issues.
Port damage or battery failure — bring to an Apple Authorised Service Centre for diagnosis.
Read Full Fix Guide →1
Forget and rejoin the network — Settings → Wi-Fi → tap (i) next to network → Forget → reconnect.
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Restart your router — Unplug for 30 seconds and plug back in.
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Reset Network Settings — Settings → General → Transfer or Reset → Reset → Reset Network Settings.
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Update iOS — Settings → General → Software Update.
Wi-Fi antenna damage requires hardware repair — visit an Apple Authorised Service Centre.
Read Full Fix Guide →