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Apple Service Center Sagrampura — Location & hours

Open now

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Address

Venus House, Ring Rd, opposite Gujarat Samachar Press, Hira Modi Sheri, Sagrampura, Surat, Gujarat 395002, India

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Phone

093751 44473

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Website

ivenus.in ↗

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Hours

Open now . Closes at 9:30 PM

Tuesday	10:00 AM – 9:30 PM
Wednesday	10:00 AM – 9:30 PM
Thursday	10:00 AM – 9:30 PM
Friday	10:00 AM – 9:30 PM
Saturday	10:00 AM – 9:30 PM
Sunday	10:00 AM – 9:30 PM
Monday	10:00 AM – 9:30 PM

📍 Open in Google Maps

Last synced from Google Maps: October 2026 · View on Google Maps ↗

Trusted Apple Service Center in Sagrampura

Located in the bustling area of Sagrampura, this authorized Apple service center is known for its reliable and efficient repairs. With a solid rating of 4.2/5 from 667 reviews, customers appreciate services like screen and battery replacements, as well as water damage repairs. Whether you need software troubleshooting or device setup assistance, the team here is dedicated to providing top-notch service. For those seeking additional options, you might also want to explore the inext Apple Service Center Khatodra Wadi or browse all Apple service centers in Surat for more choices.

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Apple Service Center Sagrampura — How to reach

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Nearest metro

No metro service in this area.

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Bus routes

Multiple bus routes pass by Ring Rd, making it easily accessible.

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Landmark

We are located opposite the Gujarat Samachar Press, a well-known landmark.

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Parking

Parking is available nearby, though it can get busy during peak hours.

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Services offered

Apple Authorised

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Screen Replacement

Cost varies, quick turnaround.

✅

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Battery Replacement

Affordable pricing, same-day service.

✅

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Water Damage Repair

Assessment needed, turnaround varies.

✅

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Software Troubleshooting

Quick fixes, often same day.

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Device Setup Assistance

Free with purchase, quick setup.

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Accessory Sales

Wide range available in-store.

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Trade-In Program

Value assessment on the spot.

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⚡ Screen replacement and battery replacement and software restore are typically completed Same day. Call ahead for complex repairs.

Most common repairs at this center

Screen Replacement 25 Battery Replacement 20 Water Damage Repair 15 Software Troubleshooting 20 Accessory Sales 20

Based on review analysis — repairs most frequently handled at this center.

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Apple Service Center Sagrampura — Google reviews summary

667 reviews ↗

4.2

★ ★ ★ ★ ★

out of 5 · 667 reviews

Ratings & reviews via Google

View on Google Maps ↗

🤖 Customer Experience Summary

iVenus – Apple Service Center Sagrampura holds a 4.2-star rating across 667 Google reviews, reflecting strong overall customer satisfaction. Customers frequently praise excellent service, knowledgeable staff, hassle-free experience, professional. Common areas for improvement include none. Customers rave about the exceptional service and knowledgeable staff at iVenus, making their purchasing experience seamless and enjoyable.

What customers say — based on 667 Google reviews

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Frequently praised

90% positive

excellent serviceknowledgeable staffhassle-free experienceprofessionalcooperative

Customers rave about the exceptional service and knowledgeable staff at iVenus, making their purchasing experience seamless and enjoyable.

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Common complaints

10% negative

none

Some customers noted minor issues but overall had positive experiences.

Most mentioned topics

Customer Service

30%

Product Knowledge

25%

Repair Services

20%

Product Sales

15%

Store Experience

10%

ℹ️ This summary is based on publicly visible Google Maps ratings and review sentiment for this location. Individual reviews are available at Google Maps ↗

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Apple Service Center Sagrampura — Frequently asked questions

Q How do I book an appointment for repairs at iVenus? ▼

You can book an appointment by visiting us in-store or calling ahead, which helps us manage the expected wait time better. For urgent repairs, especially common ones like screen or battery replacements, we do our best to accommodate walk-ins, but appointments are recommended during busy hours.

Q What is the turnaround time for a battery replacement? ▼

Typically, battery replacements are completed the same day, often within just a couple of hours depending on the current workload. It's a popular service at our apple service center Sagrampura, so we recommend arriving early for the best chance of a quick turnaround.

Q Can I get a cost estimate for repairs before committing? ▼

Yes, we provide a free diagnostic evaluation for most repairs. After assessing your device, we'll give you a detailed estimate based on the required work and parts needed, ensuring transparency before you proceed.

Q What happens if I have the same issue after a repair? ▼

We stand by our repairs with a warranty that covers the specific work done. If the same issue recurs within the warranty period, simply bring your device back, and we'll address it without additional cost, depending on the warranty terms associated with your specific repair.

Q Do I need to bring anything specific when I drop off my device? ▼

When you drop off your device, it's helpful to bring any items that are part of the issue, like cables or accessories. The owner doesn't necessarily need to be present, and you can easily arrange a drop-off for common repairs like screen replacements.

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Apple Service Center Sagrampura — TrueDime verdict — iVenus, Surat

Pros

Exceptional customer service
Knowledgeable and friendly staff
Quick turnaround on repairs
Wide range of genuine products
Convenient location

Cons

Limited weekend hours
No metro service nearby
Parking can be challenging
Occasional wait times during peak hours
Limited product range compared to larger stores

iVenus in Surat offers a very good experience with its knowledgeable staff and efficient service, making it a reliable choice for Apple products and repairs.

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What to bring before visiting

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Original purchase invoice with sellers GSTIN MUST

Digital copy on email or WhatsApp is accepted. Required for warranty and AppleCare+ claims.

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Government ID — Aadhaar or PAN MUST

Required for repair records. A clear digital copy is accepted.

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Find My iPhone turned OFF MUST

Settings → [Your Name] → Find My → turn off. Device will NOT be accepted with Find My active.

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Device backup completed MUST

iCloud backup or iTunes/Finder backup. Repairs may require a data wipe.

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Original box / packaging Optional

Helpful for serial number verification, but not mandatory.

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Before you make the trip

Fix it yourself in minutes

Many common problems can be resolved at home without a service visit. Work through these steps first — it could save you time, travel, and a repair fee.

Verified by Salma Ansar

Salma Ansar is a tech writer at TrueDime.in who specializes in laptops, gadgets, and practical buying guides for Indian users. Her recommendations are based on real user feedback, long term usage research, and value for money analysis.

Read Full Bio →

Check Battery Health — Settings → Battery → Battery Health. If below 80%, Apple replaces it free under warranty.

Turn off Background App Refresh — Settings → General → Background App Refresh → Off. Single biggest battery drain on most iPhones.

Restart your phone — Hold side button + volume down, then slide to power off. Many battery issues resolve with a fresh boot.

Update iOS — Settings → General → Software Update. Every major iOS version ships battery optimisation fixes.

Visit an Apple Authorised Service Centre — battery replacement costs ₹2,500 with AppleCare+.

Read Full Fix Guide →

Force restart — Hold side button + volume down together for 10 seconds until Apple logo appears.

Clean the screen — Use a dry microfibre cloth. Moisture or grease causes touch issues.

Remove screen protector — Some third-party protectors interfere with touch sensitivity.

Check for iOS update — Settings → General → Software Update.

Touch IC failure requires professional repair — bring to an Apple Authorised Service Centre.

Read Full Fix Guide →

Remove case while charging — Cases trap heat. Always charge without a case if the phone feels hot.

Stop background activity — Settings → General → Background App Refresh → Off.

Avoid direct sunlight — Move to shade. iPhones throttle performance above 35°C.

Check Battery Health — Settings → Battery → Battery Health. Degraded batteries generate more heat.

Persistent overheating may indicate a battery or logic board fault — visit an Apple Authorised Service Centre.

Read Full Fix Guide →

Clean the Lightning/USB-C port — Use a dry toothbrush or compressed air. Lint buildup is the most common cause.

Try a different cable — Use an Apple or MFi-certified cable only.

Try a different adapter — Test with a known working charger.

Restart your iPhone — Sometimes a restart clears charging recognition issues.

Port damage or battery failure — bring to an Apple Authorised Service Centre for diagnosis.

Read Full Fix Guide →

Forget and rejoin the network — Settings → Wi-Fi → tap (i) next to network → Forget → reconnect.

Restart your router — Unplug for 30 seconds and plug back in.

Reset Network Settings — Settings → General → Transfer or Reset → Reset → Reset Network Settings.

Update iOS — Settings → General → Software Update.

Wi-Fi antenna damage requires hardware repair — visit an Apple Authorised Service Centre.

Read Full Fix Guide →

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