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Samsung Service Center Ekkatuthangal — Location & hours

Closed

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Address

68, Poomagal Main Rd, Poomagal Nagar, Ekkatuthangal, Chennai, Tamil Nadu 600032, India

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Phone

1800 5726 7864

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Website

servicecenter.samsungdigitalservicecenter.com ↗

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Hours

Closed . Opens tomorrow at 10:00 AM

Tuesday	10:00 AM – 7:00 PM
Wednesday	10:00 AM – 7:00 PM
Thursday	10:00 AM – 7:00 PM
Friday	10:00 AM – 7:00 PM
Saturday	10:00 AM – 7:00 PM
Monday	10:00 AM – 7:00 PM

📍 Open in Google Maps

Last synced from Google Maps: October 2026 · View on Google Maps ↗

Trusted Samsung Service Center in Ekkatuthangal

Located in the bustling area of Ekkatuthangal, the Samsung service center here is an authorised provider renowned for its reliable repairs and customer service. With a rating of 3.4 out of 5 from 231 reviews, customers can expect expert assistance for a range of services, including screen and battery replacements, as well as repairs for water damage and various appliances. For those experiencing laptop issues, you can find helpful information about liquid crystal damage. This location serves as a trusted option for residents seeking a dependable samsung service center Ekkatuthangal chennai. Explore more about the network of service options available at all Samsung service centers across the city.

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Samsung Service Center Ekkatuthangal — How to reach

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Nearest metro

No metro service in this area.

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Bus routes

Bus routes 5B, 21, and 23 frequently service the area.

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Landmark

The service center is located near the Ekkatuthangal bus stop.

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Parking

Parking is limited, and finding a spot nearby can be difficult.

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Samsung Service Center Ekkatuthangal — Best time to visit

Based on Google Popular Times

9am1011121pm2345678910pm

Quiet

Usually busy

Very busy

⏰ Loading best time...

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Services offered

Samsung Authorised

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Screen Replacement

Cost varies based on model.

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Battery Replacement

Quick turnaround available.

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Water Damage Repair

Assessment needed.

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Oven Repair

Parts may need to be ordered.

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Refrigerator Repair

Service can take time.

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AC Repair

Authorized service for Daikin.

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Television Repair

Screws and parts available.

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⚡ Express repair are typically completed Same day. Call ahead for complex repairs.

Most common repairs at this center

Screen Replacement 20 Battery Replacement 15 Refrigerator Repair 25 Oven Repair 20 AC Repair 20

Based on review analysis — repairs most frequently handled at this center.

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Samsung Service Center Ekkatuthangal — Google reviews summary

231 reviews ↗

3.4

★ ★ ★ ★ ★

out of 5 · 231 reviews

Ratings & reviews via Google

View on Google Maps ↗

🤖 Customer Experience Summary

Samsung Service Center Ekkatuthangal- Tirumalaa Electronics holds a 3.4-star rating across 231 Google reviews, reflecting mixed customer satisfaction. Customers frequently praise patient, free service, original parts. Common areas for improvement include poor service and long wait. Customers appreciate the patience and free services provided for minor repairs.

What customers say — based on 231 Google reviews

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Frequently praised

30% positive

patientfree serviceoriginal parts

Customers appreciate the patience and free services provided for minor repairs.

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Common complaints

70% negative

poor servicelong waitrude technicians

Many reviews highlight poor service quality and long wait times for repairs.

Most mentioned topics

Service Quality

40%

Repair Speed

30%

Parts Availability

20%

Customer Service

10%

ℹ️ This summary is based on publicly visible Google Maps ratings and review sentiment for this location. Individual reviews are available at Google Maps ↗

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Samsung Service Center Ekkatuthangal — Frequently asked questions

Q What should I bring when I come to Authorised Samsung CE Service Center - Tirumalaa Electronics for a repair? ▼

When visiting for a repair, please bring the device itself along with any accessories like chargers or cables. It's not necessary for the device owner to be present during the drop-off, as we can process repairs without them there, though having them available for any specific questions can be helpful.

Q Is there a free diagnostic service before I decide on a repair? ▼

At our service center, we do not offer a free diagnostic service prior to repair. However, we can assess your device's issues and provide an estimate once you bring it in, especially for common repairs like battery replacements or screen replacements.

Q How does the turnaround time work for screen replacements specifically? ▼

For screen replacements at our service center, the turnaround time usually depends on the model of the device, but we strive to complete them within the same day if parts are readily available. If there are complications or parts need to be ordered, it may take longer, so we recommend checking in with us for specifics.

Q Can I trust that genuine parts are used for repairs at your Samsung service center in Ekkatuthangal? ▼

Absolutely, as an authorised Samsung service provider, we use only genuine Samsung parts for all repairs. This means you get quality components that fit perfectly and maintain your device’s warranty.

Q What happens after my device is repaired? Do you test it before handing it back? ▼

Yes, after a repair, we conduct thorough testing on your device to ensure everything is working properly. You'll receive a receipt detailing the services performed, and we can provide tips for post-repair care to help maintain your device.

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Samsung Service Center Ekkatuthangal — TrueDime verdict — Authorised Samsung CE Service Center – Tirumalaa Electronics, Chennai

Pros

Authorized service center
Original Samsung parts available
Free minor repairs offered
Patient staff
Quick fixes for common issues

Cons

Poor service quality reported
Long wait times for repairs
Rude technician interactions
Limited parking availability
Inconsistent communication

While Tirumalaa Electronics offers authorized Samsung services, customer feedback indicates significant issues with service quality and response times.

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What to bring before visiting

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Device MUST

Bring the device that requires service.

Proof of Purchase

Include the original receipt or invoice.

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ID Proof Optional

Carry a government-issued ID for verification.

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Accessories Optional

Bring all relevant accessories (charger, case, etc.).

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Before you make the trip

Fix it yourself in minutes

Many common problems can be resolved at home without a service visit. Work through these steps first — it could save you time, travel, and a repair fee.

Verified by Salma Ansar

Salma Ansar is a tech writer at TrueDime.in who specializes in laptops, gadgets, and practical buying guides for Indian users. Her recommendations are based on real user feedback, long term usage research, and value for money analysis.

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